Shipping policy

Free shipping to UK addresses. Orders to UK addresses are shipped free using Royal Mail tracked 48 with signature.

Free shipping to European Union and other European addresses. Shipping to Europe is free. I ship by Royal Mail International Tracked & Signed.

Rest of the World addresses. Shipping to addresses outside Europe and the UK £15. Orders are shipped by Royal Mail International Tracked & Signed.

Fulfilment of orders

Confirmation of your order will be emailed to you. You will receive a further email from me when I ship your order. Royal Mail will contact you thereafter with tracking updates using the contacts details that you provide at checkout. You will need to sign for your order when it arrives; as a result, orders cannot be shipped to PO boxes or to pack stations.

I aim to ship within 48 hours of receipt of an order and generally do so sooner. If I am unable to do so, I will email you when I receive your order and I will advise of the likely date of dispatch. Should you wish to cancel your order, you are entitled to do so (see my Cancellation Policy for details).

International orders pass through customs and may be subject to local delay and tax. Please check your email to see if customs are withholding your order for some reason.

Packaging

I ship my prints flat in stout cardboard mailers.  I wrap the print in glassine paper and seal it in a cellophane envelope before placing it within cardboard stiffeners and laying it flat within the mailer. All of the packaging that I use is compostable and or recyclable.  Glassine is acid free and despite its appearance, it is a paper; it is neither waxed nor coated and is recyclable / compostable.  The cellophane envelope can be placed with food recycling and will biodegrade in your compost bin if you have one. Any packing tape that I use is likewise compostable.