Privacy Policy

1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors and individual customers.

1.2 This policy applies where we are acting as a data controller with respect to the personal data of such persons; in other words, where we determine the purposes and means of the processing of that personal data.

1.3 Our website is housed by Squarespace (www.squarespace.com) and we share information gathered from our website with Squarespace in order that we can provide a service to you.

1.4 We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website, we will ask you to consent to our use of cookies when you first visit our website.

1.5 Our website incorporates opt-in privacy controls which affect how we will process your personal data. By using the privacy controls you can specify whether you would like to receive direct marketing communications.

1.6 In this policy, "we", "us" and "our" refer to Julian Brasington. For more information about us, see Section 13.

2. Credit

2.1 This document was created using a template from Docular (https://seqlegal.com/free-legal-documents/privacy-policy) and using sample privacy policy messages provided by Squarespace (https://support.squarespace.com/hc/en-us/articles/360002123427)

3. The personal data that we collect

3.1 In this Section 3 we have set out the general categories of personal data that we process.

3.2 We may process data enabling us to get in touch with you ("contact data”). The contact data may include your name, email address, telephone number, postal address. The source of the contact data is you.

3.3 We may process information relating to transactions, including purchases of goods and/or services, that you enter into with us and/or through our website ("transaction data”). The transaction data may include your name, your contact details, your payment method, and the transaction details. We do not hold your payment card details.

3.4 We may process information contained in or relating to any communication that you send to us or that we send to you ("communication data"). The communication data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms.

3.5 We may process data about your use of our website ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system and the information is analysed in a de-personalised form.

4. Purposes of processing and legal bases

4.1 In this Section 4, we have set out the purposes for which we may process personal data and the legal bases of the processing.

4.2 Operations - We may process your personal data for the purposes of operating our website, the processing and fulfilment of orders, providing our services, supplying our goods, generating invoices, bills and other payment-related documentation, and credit control. The legal basis for this processing is our legitimate interests, namely the proper administration of our website, services and business.

4.3 Relationships and communications - We may process contact data, transaction data and/or communication data for the purposes of managing our relationships, communicating with you (excluding communicating for the purposes of direct marketing) by email, SMS, post, fax and/or telephone, providing support services and complaint handling. The legal basis for this processing is our legitimate interests, namely communications with our website visitors, individual customers and customer personnel, the maintenance of relationships, and the proper administration of our website, services and business.

4.4 Direct marketing - We may process contact data and/or transaction data for the purposes of creating, targeting and sending direct marketing communications by email, SMS, post and/or fax and making contact by telephone for marketing-related purposes. The legal basis for this processing is consent.

4.5 Research and analysis - We may process usage data and/or transaction data for the purposes of researching and analysing the use of our website and services, as well as researching and analysing other interactions with our business. The legal basis for this processing is our legitimate interests, namely monitoring, supporting, improving and securing our website, services and business generally.

4.6 Record keeping - We may process your personal data for the purposes of creating and maintaining our databases, back-up copies of our databases and our business records generally. The legal basis for this processing is our legitimate interests, namely ensuring that we have access to all the information we need to properly and efficiently run our business in accordance with this policy.

4.7 Security - We may process your personal data for the purposes of security and the prevention of fraud and other criminal activity. The legal basis of this processing is our legitimate interests, namely the protection of our website, services and business, and the protection of others.

4.8 Insurance and risk management - We may process your personal data where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks and/or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.

4.9 Legal claims - We may process your personal data where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

4.10 Legal compliance and vital interests - We may also process your personal data where such processing is necessary for compliance with a legal obligation to which we are subject or in order to protect your vital interests or the vital interests of another natural person.

5. Providing your personal data to others

5.1 We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice.

5.2 When you purchase from us, your contact data and purchase history will be stored on the servers of our hosting services providers, Squarespace (squarespace.com).

5.3 We may disclose your contact data to our delivery handlers (Royal Mail, royalmail.com) insofar as reasonably necessary for the delivery of any goods purchased from us.

5.4 Financial transactions relating to our website and services are handled by our payment services providers, PayPal (Europe) and or Stripe. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about our payment services providers' privacy policies and practices at paypal.com and stripe.com.

5.5 In addition to the specific disclosures of personal data set out in this Section 5, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise, or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

6. International transfers of your personal data

6.1 In this Section 6, we provide information about the circumstances in which your personal data may be transferred to a third country under UK and/or EU data protection law.

6.2 We may transfer your personal data from the European Economic Area (EEA) to the UK and process that personal data in the UK for the purposes set out in this policy; and we may transfer your personal data from the UK to the EEA and process that personal data in the EEA for the purposes set out in this policy.

6.3 The hosting facilities for our website are situated in the United States of America. Transfers to the USA will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the competent data protection authorities, a copy of which you can obtain from privacyshield.gov/welcome. The privacy policy of our website hosting facility (Squarespace) can be found at squarespace.com/privacy.

6.4 Mailing of our goods is through Royal Mail, who are situated in the United Kingdom. Royal Mail set out their privacy safeguards in their privacy policy, which can be obtained at royalmail.com/privacy-notice.

6.5 You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

7. Retaining and deleting personal data

7.1 This Section 7 sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

7.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

7.3 We will retain your personal data as follows:

(a) contact data provided by you when you sign up to receive news and updates from us will be retained for as long as you continue to subscribe. You can unsubscribe from email campaigns through the unsubscribe link in the footer of our campaign emails.

(b) transaction data will be retained for a period of six years from the end of the tax year related to the date of your order. This enables us to comply with our accounting obligations should we be asked to do so by Her Majesty’s Revenue and Customs (HMRC);

(c) communication data will be retained for a minimum period of two months following the date of the communication in question, and (unless the communication is ongoing - for example in order to resolve an enquiry or dispute) for a maximum period of 12 months following the end of the financial year during which the communication took place;

(d) usage data will be retained for two years following the date of collection.

7.4 Notwithstanding the other provisions of this Section 7, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

8. Your rights

8.1 In this Section 8, we have listed the rights that you have under data protection law.

8.2 Your principal rights under data protection law are:

(a) the right to access - you can ask for copies of your personal data;

(b) the right to rectification - you can ask us to rectify inaccurate personal data and to complete incomplete personal data;

(d) the right to restrict processing - you can ask us to restrict the processing of your personal data;

(e) the right to object to processing - you can object to the processing of your personal data;

(f) the right to data portability - you can ask that we transfer your personal data to another organisation or to you;

(g) the right to complain to a supervisory authority - you can complain about our processing of your personal data; and

(h) the right to withdraw consent - to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent.

8.3 These rights are subject to certain limitations and exceptions. You can learn more about the rights of data subjects by visiting https://edpb.europa.eu/our-work-tools/general-guidance/gdpr-guidelines-recommendations-best-practices_en and https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.

8.4 You may exercise any of your rights in relation to your personal data by written notice to us, using the contact details set out below (section 13).

9. About cookies

9.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

9.2 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

9.3 Cookies may not contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.

10. Cookies that we use

10.1 Our service providers (Squarespace) use cookies and those cookies may be stored on your computer when you visit our website. Some of these cookies are required by Squarespace in order to enable us to run our website. Optional analytics and performance cookies enable us to see how you interact with our website and help us to improve the running of our website and our business. You can disable optional analytics and performance cookies when you visit our site by clicking ‘decline’ on our cookie banner.

10.2 The functional and required cookies used on are website are: CART (to show when visitors add a product to their cart); Commerce-checkout-state (to store the state of our checkout when visitors complete their order in PayPal); Crumb (to prevent cross-site request forgery); hasCart (to indicate that a visitor has a cart); Locked (to prevent misuse of site-wide password); PHPSESSID (to securely authenticate a visitor during their checkout scheduling); siteUserCrumb (to prevent cross-site request forgery); squarespace-announcement-bar (to prevent the announcement bar from displaying if a visitor dismisses it); squarespace-popup-overlay (to prevent a promotional pop-up from displaying if a visitor dismisses it); ss_cookieAllowed (to remember if a visitor agreed to the placing of analytics cookies on their browser); Test (to check if a visitor’s browser supports cookies and prevents errors).

10.3 The optional analytics and performance cookies used on are website are: ss_cid, ss_cpvisit, ss_cvisit, ss_cvr, and ss_cvt (all of which are used to identify unique visitors and track a visitor’s session on our site);

11. Managing cookies

11.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a) https://support.google.com/chrome/answer/95647 (Chrome);

(b) https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop (Firefox);

(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

(e) https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari); and

(f) https://support.microsoft.com/en-gb/help/4468242/microsoft-edge-browsing-data-and-privacy (Edge).

11.2 Blocking all cookies will have a negative impact upon the usability of many websites.

11.3 If you block cookies, you will not be able to use all the features on our website.

12. Amendments

12.1 We may update this policy from time to time by publishing a new version on our website.

12.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

12.3 We may notify you of significant changes to this policy by email.

13. Our details

13.1 This website is owned and operated by Julian Brasington.

13.2 You can contact us using our website contact form.