Cancellation policy

Right to cancel

You have the right to cancel this contract within 14 days without giving any reason.
The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires physical possession of the goods.
To exercise the right to cancel, you must inform me (Julian Brasington) of your decision to cancel your contract by clear statement by email to julian@julianbrasington.co.uk.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Effects of cancellation

If you cancel your contract, I will reimburse to you the payment received from you for the order that you wish to cancel, including the cost of delivery.
I may make a deduction from the reimbursement for loss in value of any goods supplied to you, if the loss is the result of unnecessary handling by you.
I will make the reimbursement without undue delay, and not later than—
(a) 14 days after I receive back from you any goods supplied, or
(b) (if earlier) 14 days after you provide evidence that you have returned the goods, or
(c) if there were no goods supplied, 14 days after the day on which I was informed about your decision to cancel your contract.
I will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have previously agreed otherwise. I may withhold reimbursement until I have received the goods back from you or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to me. The deadline is met if you send back the goods before the 14 days has expired.
You will have to bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature and characteristics of the goods.